Frequently asked Questions

You are here://Frequently asked Questions
Frequently asked Questions 2017-10-13T12:25:53+00:00

FAQ for Manufacturers

Below you’ll find answers to common questions about TCO Certified and the process of applying for a certificate.

Can’t find the answer you’re looking for? Contact us for help.

TCO Certified is an international sustainability certification for IT products. TCO Certified includes a wide range of environmental and social responsibility criteria throughout the product life cycle: manufacturing, use and end of life. Product models and their manufacturing facilities are third party verified for compliance.
TCO Certified is developed and managed by TCO Development, a non-profit organization that has driven sustainability in the IT sector for over 25 years. TCO Development is headquartered in Stockholm, Sweden, with regional presence in North America and Asia.
TCO Certified IT products have been verified to meet comprehensive life cycle criteria for social and environmental responsibility throughout the product life cycle: from manufacturing, to use and end of life.
No. All certified products have been verified to meet the complete set of criteria relevant to that product type. This makes for easier product comparison and reduces the risk of products meeting certain criteria at the expense of others that are equally important from a sustainability perspective. As an optional add-on certification for leading edge products in a particular attribute, we offer the TCO Certified Edge certification.
For best in class products, TCO Certified Edge offers additional recognition for leading edge performance in a specific area, such as ergonomics or use of recycled content. TCO Certified Edge is a supplemental certification intended for products that are at the forefront of technology and sustainable design. Every TCO Certified Edge product model meets the requirements of both TCO Certified for its product category and at least one additional TCO Certified Edge criterion. TCO Certified Edge is available for Displays, Notebooks, All-in-One PCs and Headsets.
Yes. Where relevant and possible, TCO Certified includes and harmonizes with existing standards and regulations. These include RoHS and WEEE directives, Energy Star, among others.
TCO Certified is valid worldwide. There are no regional variations of criteria, certification process or certificate validity.
Start with the Criteria in TCO Certified. You can also find an overview of the criteria in TCO Certified as well as the certification process in our TCO Certified QuickGuide for Manufacturers.
Beginning in 2015, TCO Certified now requires chemicals used in the products we certify, to have a benchmark 2 or better, in accordance with the hazard assessment tool, GreenScreen for Safer Chemicals.

More information in this recorded presentation from the TCO Development 2015 Sustainable IT Summit. You can also read our FAQ about GreenScreen.

TCO Certified is available for 8 product categories: displays, notebooks, tablets, smartphones, desktops, all-in-one PCs, headsets and projectors.
A product sample will need to undergo testing at one of TCO Development’s accredited verification partners. Environmental and social declarations that need to be signed by the applicant and verified by one of TCO Development’s independent verification partners. You will also need to complete requirements for independent social factory audits.

Visit Certify your products for complete details.

A TCO Certified certificate is valid for 2 years, with an option to extend for an annual fee.
You can find all criteria documents, pricing information and application form at Certify your products
If you want to upgrade a certificate to the newest generation of criteria please provide TCO Development with evidence of compliance in the form of verification reports issued by one of TCO Development’s independent verification partners. An upgrade fee will apply.
Please referr to the TCO Certified Price List.

Note that the fees do not include costs for testing and verification charged by our verification partners

Normally one model name and five sales names are permitted on a certificate. There are however some variations, based on product category. Contact us for details.
TCO Certified includes a comprehensive program of conformity assessment both pre-and post-certification. These include product testing at an accredited test and verification site, verification of environmental compliance and socially responsible manufacturing in facilities where the product model is made. Post-certification steps include spot checks of products and factories, round robin testing at verification sites and regular reviews at the brand level.
Compliance with the criteria in TCO Certified is verified by accredited, independent verification partners. All organizations carrying out TCO Certified verification are independent third parties accredited to ISO/IEC 17025 and authorized by TCO Development.

Complete list of accredited independent verification partners.

In the TCO Certified nomenclature a test report contains all relevant data for a certain test. A verification report is a form of summary of one or several test reports verifying compliance with certain criteria.
Criteria development in TCO Certified is an ongoing process. A new generation of TCO Certified is released approximately every three years, with opportunity for multi-stakeholder participation and comment. The lastest generation was released in 2015.
The target release for the next generation TCO Certified is late 2018. For updates and notifications, subscribe to our Technical Updates newsletter
All stakeholders are invited to contribute feedback about TCO Certified at any time, by contacting us. You can also participate in the review process when draft new generation criteria are published. For updates and notifications, subscribe to our Technical Updates newsletter