By Dustin

Dustin is a leading online IT partner serving the Nordic region and Benelux. With the launch of our new takeback department during the fall 2021 Dustin are now able to offer takeback of used IT products to our markets in the Nordics. The takeback department is an integral part of Dustin’s sustainability goals.

This text is part of the Circular Electronics Initiative blog series. Multiple organizations stand behind this initiative that aims sto encourage organizations and consumers to take a more responsible approach to electronics.

Why?

We see a great potential in end-of-life returns considering customer demands and to take responsibility for our customers used IT products end-of-life will contribute to our customers and Dustin sustainability goals. The demand among our customers is rapidly growing and estimation is that approximately 90 % of the products can be re-used. Also, by managing the takeback process in-house we gain the control that allow us to assume responsibility throughout the entire takeback process from collection, transport and until the equipment receives a new owner.

How?

For our customers the return is completed in three simple steps. First is to order the Dustin Safebox, secondly pack the Safebox with the used equipment or sort the E-waste in the separate recycling box. Finally order return of the Safebox and Dustin will collect the Safebox to our takeback centre in Växjö, Sweden. Dustin offers complete traceability of each product upon registration of each product at our facility. Upon registration we will securely erase and anonymize the equipment, pay kickback to the customer and provide complete sustainability report and deletion certificate. Finally, our pre-approved refurbishment partner will buy the equipment from us. In order to be an approved refurbishment partner with Dustin we perform due diligence to assure environmental and social integrity of our customers equipment in the extended lifecycle.

What?

In addition to the collection of IT products such as computers, screens and mobile phones we are also challenging the reuse of other IT products and peripherals. We are continuously in dialogue with customers and partners to increase the re-use of the IT products that traditionally would end up on recycling.

Our goals?

Dustin acknowledges the unsustainable use of virgin materials in the IT products and the growing amount of E-waste generated globally. With our sustainability goals we can align our business to battle these global challenges. To be able to face these global challenges actions towards sustainability is an integrated part of our daily business and the targets are aligned with renowned international alliances and commitments. Our sustainability targets are zero CO2 emission across the value chain, being 100 % circular by 2030 and 100 actions towards social equality. Also, the takeback service is a major step towards achieving the goal of being 100 % circular. Next step for the circular goals is to start selling used products online in collaboration with our partners.

For further information, please contact:

Adam Gjerdrum, Sustainability circular lead,
adam.gjerdrum@dustin.se
+46 708 31 94 91