– Frequently asked questions
Answers to frequently asked questions
Find answers to questions about using TCO Certified, the criteria and verification methods. If something isn’t covered, please contact us and we’ll gladly help you. Another way to stay up-to-date is to subscribe to our newsletters.
About TCO Certified
- Human rights violations occur in the factories.
- Hazardous substances are used both in products and their manufacture.
- Products can often have a shorter life span because of poor ergonomics, low quality and when they are not able to be repaired or upgraded.
The purpose of TCO Certified is to drive progress toward more sustainable IT products. Organizations that buy IT products can use TCO Certified as a tool for specifying relevant and current sustainability criteria. The certification also helps the IT industry structure their work with sustainability and offers a platform for continuous improvement.
It means that the criteria in TCO Certified cover both environmental and social responsibility criteria throughout the product life cycle, and that the certification meets the requirements of an ISO 14024, Type 1 Ecolabel. Independent verification organizations review and verify that products meet all criteria in TCO Certified. Criteria and verification methods are science-based and are developed in an open process with our international network of stakeholders.
We certify specific product models. Brands cannot be certified.
The certification system in TCO Certified is regularly reviewed, both internally and externally, for accuracy and consistency with the principles in ISO 14024 for Type 1 Ecolabelling. The system has also been assessed by the Global Ecolabelling Network as part of the GENICES peer review process.
All verification of criteria is handled by independent verifiers accredited in accordance with ISO/IEC 17025. Each test and verification body is reviewed regularly, both by TCO Development and independent accreditation organizations.
No. As TCO Certified is a complete sustainability certification, all certified product models have been verified to meet the full set of criteria for that category. TCO Certified Edge is a supplemental certification that can be added to certified models, for those leading edge products showing superior performance in select sustainability criteria.
No. The correct name of the certification is “TCO Certified”. This name should be used consistently wherever the certification is mentioned. “TCO label” refers to earlier generations and is obsolete. Our brand book offers guidance on how to use the TCO Certified brand correctly, including terminology and general facts.