If a product, or the factory where it is manufactured, no longer complies with the criteria in TCO Certified, corrective actions must be taken within a set timeframe.
TCO Certified is not a one-time check. Products and their manufacturing facilities must meet the criteria throughout the certificate’s validity period. If non-compliance is identified through audits, product testing, or follow-up activities such as spot checks, the IT brand is responsible for investigating the issue and implementing corrective actions.
If the issue is not resolved within the specified timeframe, the certificate can be withdrawn. This means the product can no longer be marketed as certified according to TCO Certified.
In cases where non-compliance is linked to manufacturing, factories may also lose the right to manufacture certified products.