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In TCO Certified, generation 8, critical product components must be replaceable. We have made some clarifications regarding service manual requirements in this criterion. Find all the information you need here.
1. Soldered CPU and RAM for notebooks, desktops and all-in-one PCs
Step-by-step instructions on how to replace CPU and RAM does not need to be listed in the service manual (mandate 6.2.1) when CPU or RAM is soldered directly onto the main board.
2. Option to fulfil mandate with user manual instead of service manual
If instructions on how to replace all critical replaceable components (listed below) are included in the user manual, no additional service manual is needed to fulfill the mandate 6.2.1.