– Verification of compliance
Compliance of criteria is independently verified
The only way to make sure that the criteria in TCO Certified are met is to assess factory conditions and products themselves, which requires both extensive resources and a high level of expertise. This is why we cooperate with independent test and verification organizations. They are accredited to carry out product testing, verify factory audits and corrective actions as well as assess environmental compliance.
Verification organizations you can trust
Compliance with all criteria in TCO Certified is verified by independent verification organizations that specialize in IT products, social responsibility or other sustainability issues. All test facilities are accredited to ISO 17025.
Compliance throughout the certificate’s lifespan
Certified products and the factories where they are made must comply with the criteria in TCO Certified during the certificate’s full validity period, which is checked both before and after the certificate is issued. Products, factories and brand owners are followed up with spot checks based on risk assessments.
The brand owner is by contract responsible for ensuring that certified products and the factories where they are made meet the criteria in TCO Certified. Brand companies will be held accountable in cases of non-compliance.
Independent verification for credibility
The independent verification in TCO Certified makes it possible to determine if a product and its manufacturing in fact meet relevant sustainability criteria. Brand owners with certified products are able to communicate product sustainability issues in a trustworthy way.
TCO Certified and verification organizations are also reviewed
To make sure that the certification and independent verification is accurate, both TCO Certified and our verifiers are reviewed regularly. This is how it’s done.
Review of our certification system
Our certification system is regularly reviewed, both internally and externally, for accuracy and consistency with the principles in ISO 14024 for Type 1 Ecolabelling. The processes have also been assessed by the Global Ecolabelling Network as part of the GENICES peer review process.
Review of our verification organizations
All verifiers must deliver completely accurate and comparable results. They are therefore reviewed regularly, both by TCO Development and by independent accreditation organizations, according to ISO/IEC 17025.
Brand claims monitoring
TCO Development helps brands with correct use the TCO Certified brand in product marketing. Continual market surveillance is carried out to ensure that the TCO Certified brand is not used incorrectly, for example in connection with products that are not certified.