Lead auditor and approved social verifier Ashiley Fu from TÜV Rheinland has conducted more than 200 factory audits and 70 interviews with IT product brand owners to verify compliance with criteria in TCO Certified. Here she talks to Stephen Fuller, our expert on socially responsible manufacturing, about expectations, best practices and challenges that the brand owners experience.

This is an edited version of their conversation. You can watch the full version in the video below.